A loved one had a rough encounter recently, dealing with people's egos and lack of EQ.
Words really go a long way. They can make or break you, and cause so much discomfort to others.
If we were to be more mindful of the words we say, and the acts we do, I'm quite sure the world would be a nicer place to live in.
I also learnt that different people have different ways of dealing with things. Fight or flight, or simply ignore. There is no one way to solve things. To each his own, isn't it?
Above all one must realise that we are not at all flawless, and that mistakes happen. With awareness comes the ability to improve, and while we are all not perfect, one should always strive to be a better person.
'To err is human, to forgive divine.' Amen.